FTC investigating ChatGPT creator OpenAI over consumer protection issues

By DAVID HAMILTON
AP Business Writer

The U.S. Federal Trade Commission has launched an investigation into ChatGPT creator OpenAI and whether the artificial intelligence company violated consumer protection laws by scraping public data and publishing false information through its chatbot. The agency sent OpenAI a 20-page letter requesting detailed information on its AI technology, products, customers, privacy safeguards and data security arrangements. An FTC spokesperson had no comment on the investigation, which was first reported by the Washington Post, which posted the letter online. OpenAI founder Sam Altman tweeted disappointment that the investigation was disclosed in a “leak” but added that the company will work with the FTC.