Uber is bringing back shared rides to 9 US cities
Uber is restarting shared rides in a handful of major US cities after a more than two-year hiatus due to the pandemic
By Catherine Thorbecke, CNN Business
Uber is restarting shared rides in a handful of major US cities after a more than two-year hiatus due to the pandemic, the company announced on Tuesday.
The revamped rideshare carpool option, dubbed UberX Share, is now available in nine cities, including New York, Los Angeles and Chicago. The company said it has plans to expand UberX Share to more cities this summer.
Uber suspended its former iteration of the shared ride service, Uber Pool, in March 2020 as health officials urged social distancing to curb the spread of Covid-19. Lyft restarted a version of a similar service in July 2021, after having also suspended the option in 2020.
For years, both Uber and Lyft attempted to broaden adoption of shared rides, with the promise that carpooling could disrupt other transportation methods by making ride-hailing cheaper and more convenient. But the pandemic forced the companies to pause those plans.
Andrew Macdonald, Uber’s SVP of mobility and business operations, said in a statement Tuesday that UberX Share “reimagines the future of shared rides with greater efficiency and safety top of mind.” He also said riders can expect to receive “an upfront discount and up to 20% off the total fare, if matched with a co-rider along the way.”
In an apparent nod to pandemic concerns, Uber is also taking steps to limit the number of people in a carpool at once, for now. The company said in a blog post that customers can currently request only one seat with UberX Share and will share the ride with only one other passenger at a time. Masks are optional but recommended, the company added, except in locations that still mandate masking.
Uber also referenced the importance of making transportation more affordable and accessible, “especially in the current economic climate.” Fears of a major economic downturn have loomed large over the tech sector in recent months. Meanwhile, sky-high gas prices have been an added burden for all drivers, including those working in the ride-hailing industry. In response, Uber and Lyft previously announced they were adding a temporary fuel surcharges to rides.
Uber CEO Dara Khosrowshahi said in an interview at the Bloomberg Technology Summit earlier this month that he sees the company as “recession resistant.” His comments, however, came just a month after the Wall Street Journal reported Uber was planning on cutting costs as investor optimism recedes.
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